Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B clothing sample direct sales and customization platform (the "Platform"). By accessing or using Clothsample—whether as a Vendor (factory clothing designer/supplier) or a Buyer (clothing brand, boutique, or retailer)—you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To facilitate a seamless global B2B trading and customization experience, we collect various types of information:

A. Personal and Business Information

• Account Details: When you register, we collect your name, email address, phone number, company name, and password.
• Vendor Profiles: For suppliers, we collect business licenses, factory capabilities, designer portfolios, physical addresses, and bank account or payout details.
• Buyer Profiles: For buyers, we collect billing and shipping addresses, brand information, and payment processing details.

B. Transaction and Interaction Data

• Order Information: Details regarding samples purchased, OEM/ODM customization requests, sizing data, fabric requirements, and transaction histories.
• Communications: Messages, inquiries, and negotiation records exchanged between Buyers and Vendors through our Platform's messaging system.

C. Automatically Collected Data

• Device and Usage Data: IP addresses, browser types, operating systems, referring URLs, and interaction patterns on our website.
• Cookies: We use cookies and similar tracking technologies to track activity on our Platform, remember your preferences, and improve user experience.

2. How We Use Your Information

We use the collected data for the following B2B operational purposes:

• To create, manage, and authenticate your account securely.
• To facilitate matchmaking, inquiries, and transactions between Vendors and Buyers.
• To process payments, handle refunds, and assist with global shipping and fulfillment.
• To improve our Platform's functionality, user experience, and search/display algorithms.
• To send administrative notices, order confirmations, and updates regarding platform policies.
• To monitor against fraud, unauthorized transactions, and ensure platform security and compliance.

3. How We Share Your Information

As a B2B platform connecting global buyers with suppliers, sharing certain information is essential to our service:

• Between Buyers and Vendors: To facilitate orders and customized production, we share relevant contact and business details (e.g., shipping addresses, customization specs) between the transacting parties.
• Service Providers: We share information with third-party vendors who perform services on our behalf, including payment gateways, logistics/shipping partners, and cloud hosting services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., customs agencies, tax authorities, or court orders).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user data may be transferred.

4. Data Security

We implement commercially reasonable technical, administrative, and physical security measures designed to protect your personal and business data. Transactions and sensitive data transmissions are encrypted. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights and Choices

Depending on your location (such as the EU under GDPR or California under CCPA), you may have the following rights regarding your data:

• Access and Update: You can review and update your profile information within your Clothsample account dashboard at any time.
• Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Deletion: Request the deletion of your personal data, subject to our legal, tax, and contractual retention obligations for completed transactions.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link in those emails.

6. International Data Transfers

Clothsample operates globally. Your information may be transferred to, stored, and processed in countries other than your own, including the United States. By using our Platform, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than your jurisdiction.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BoldSil LLC Address: 1209 Mountain Road PL NE, Albuquerque, NM 87110, USA Phone: (505) 276-1448 Email: [email protected]